CW - Inside Sales - Branch

Cactus Wellhead•Hobbs, NM

6d•Onsite

About The Position

Responsible for analyzing and managing customer product needs and obtaining orders for Surface Wellhead equipment/systems while ensuring a financial balance between utilizing new and customer-owned equipment—coordinating successful product releases within established standards and priorities.

Requirements

Bachelor’s Degree or four to six years related experience and training; or equivalent combination of education and experience.
None Required (Certifications, Licenses, Registrations).
Working knowledge of drilling/production and equipment.
Intermediate Computer Skills.
Intermediate Language Skills.
Intermediate Mathematical Skills.
Intermediate Reasoning Ability.

Responsibilities

Practice safe work habits and comply with all quality, safety, health, and environmental policies, procedures, programs, and regulations.
Promptly enter sales orders in Syteline.
Use independent judgment in managing the utilization and inventory control of customers’ property to ensure that we are supporting the best financial outcome for the customer.
Perform same-day source planning on hook up and/or additional customer requirements, reducing customers’ financial impact.
Ensure the accuracy of open sales orders (commercial and technical), published customer discounts or net pricing, and that orders do not Maintain obsolete or invalid part numbers and customer requirements.
Verify that quotes submitted by Corporate Sales are technically accurate.
Prepare daily reports and monitor dates according to actual customer requirements using the most recent information available.
Establish strategic relationships with new and existing customers.
Provide management reports on sales activity, sales forecasts, and other quantifiable sales objective measurements.
Seek and identify substitutions for quoted equipment, not on hand/inventory.
Utilize excess or slow-moving inventory within standard operating procedures.
Communicate changes and/or cancellations to customer requirements and delivery issues to the supply chain and Supervisor to ensure that the customer specifications and deadlines are met.
Maintain rig board to allow visibility of current customer requirements by active rig, equipment type, state of preparedness, and expected ship date.
Proactively pursue compensation for expediting costs incurred through sales before manufacturing or shipping.
Ensure and secure adequate and proper backup parts and equipment on service jobs and communicate accurate information to the Service Department.
Provide input and assistance to other functional areas to improve processes and customer satisfaction.
Keep abreast of new products, specifications, industry trends, competitor strengths, and weaknesses.