Inside Sales & Yard Associate
About The Position
Reporting to the Branch Manager, the Inside Counter Sales Representative is primarily responsible for executing the Colony mission of customer service. They are responsible for facilitating sales by processing orders and quotations while providing application and product expertise to existing Colony customers through phone, email, and in person. They also assist with operations in the yard, including rebar fabrication, tilt brace inspections, and loading/staging material. Schedule: 7:30am-4:30pm, Monday through Friday (overtime as needed/on occasion) A Little About Your Day: You will work directly with customers (either face-to-face or over phone/email) to ensure they order the right products and that the orders are ready on time. Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support. You will coordinate with outside sales, operations, purchasing, and other departments to process orders. You will oversee the Tilt Brace operations, including receiving and shipment of large pipe braces, communicating with customers as needed. You will fill in where needed with rebar fabrication operations, including handling various lengths/sizes of steel reinforcement bar, bundling with steel wire, and staging/loading material via forklift.
Requirements
- A minimum of 2-3 years of successful inside sales experience.
- At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
- Knowledge of customer service and order processing systems.
- Ability to work in an outside, uncovered yard environment on your feet throughout the day.
- Ability to safely lift/move/manage up to 75 lbs independently.
Nice To Haves
- Prior forklift experience strongly preferred.
- Knowledge of the construction industry and products a plus.
Responsibilities
- Facilitating sales by processing orders and quotations
- Providing application and product expertise to existing Colony customers through phone, email, and in person
- Assisting with operations in the yard, including rebar fabrication, tilt brace inspections, and loading/staging material
- Working directly with customers (either face-to-face or over phone/email) to ensure they order the right products and that the orders are ready on time
- Providing a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support
- Coordinating with outside sales, operations, purchasing, and other departments to process orders
- Overseeing the Tilt Brace operations, including receiving and shipment of large pipe braces, communicating with customers as needed
- Filling in where needed with rebar fabrication operations, including handling various lengths/sizes of steel reinforcement bar, bundling with steel wire, and staging/loading material via forklift
Benefits
- Competitive salary plus discretionary annual bonus potential
- Multiple medical, dental, and vision plan options
- Short Term Disability, Long Term Disability, and Life Insurance
- 401k retirement plans with a generous company match
- Tuition reimbursement
- Competitive sick, vacation and PTO time as well as paid holidays
- Company-provided PPE as required
- Company-paid training and certifications
- Generous discounts on the best products from leading industry vendors
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
