Inside Sales Supervisor - Atlantic Division

Labcorp•Charlotte, TN

1d•$75,000 - $95,000•Remote

About The Position

The Inside Sales Supervisor is responsible for leading, coaching, and driving performance of the inside sales team to achieve revenue, pipeline, and activity goals. This role focuses on day-to-day execution, team development, process adherence, project management and performance management while partnering closely with Sales Management, Marketing, and Operations to ensure consistent results and scalable growth.

Requirements

Bachelor's degree.
3 or more years of inside sales or B2B outside sales experience.
1 or more years of direct people management or team lead experience.
Proven track record of meeting or exceeding sales targets
Experience using CRM platforms (e.g., Salesforce), sales engagement tools, and reporting dashboards
Experience supervising SDR/ISR teams in a high-volume environment
Background in commercial operations or sales enablement
Experience working with structured sales methodologies
Strong coaching and performance management skills
Data-driven mindset with the ability to analyze metrics and trends
Excellent communication and leadership abilities
Organized, detail-oriented, and process-focused
Ability to influence without authority across departments
Adaptable in fast-paced, change-driven environments

Responsibilities

Supervise, motivate, and develop a team of inside sales representatives
Conduct regular one-on-one coaching sessions focused on skills, productivity, and goal attainment
Lead team meetings, call reviews, and training sessions
Support onboarding and ramp of new hires
Ensure team meets or exceeds activity, pipeline, and revenue targets
Monitor daily performance metrics (calls, emails, meetings, conversions)
Drive best practices in prospecting, qualification, and follow-up
Provide real-time guidance on deal strategy and objection handling
Enforce and develop sales processes, playbooks, and CRM usage standards
Maintain accurate pipeline and forecasting data
Identify process gaps and recommend improvements
Partner with Sales Operations on reporting, tools, and workflow optimization
Coordinate with cross-functional partners Sales & Marketing on lead flow, campaigns, and messaging
Align with Field Sales/Account Executives on handoffs and coverage
Provide feedback to leadership on market trends, customer insights, and team capacity
Participate in hiring decisions and interviews
Foster a high-performance, accountability-driven team culture
Manage performance issues and support improvement plans when needed