Inside Sales Specialist

GENERAL ROBOTICS (a SIG SAUER Company)•Portsmouth, NH

4d•Onsite

About The Position

The Inside Sales Specialist, reporting to the Commercial Sales Department, is essential in achieving our customer acquisition and revenue growth goals. This role requires making numerous outbound calls and emails to current and prospective dealers, generating interest, qualifying opportunities, and closing sales. Success depends on strong collaboration with the outside sales team. We are looking for a proactive and results-driven individual to understand customer needs, generate leads, and achieve monthly sales targets through seamless cooperation with sales executives, channel partners, and internal departments.

Requirements

Bachelor’s Degree or relevant experience equivalent
2+ years of experience with sales, order entry, or customer service
Strong verbal and written communication skills
Ability to learn new products and quickly adapt to a changing environment.
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Prior experience working with Salesforce.com or other CRM system
Familiarity with Oracle a plus
Demonstrated experience with creative problem solving skills, and the capability to get things done.

Responsibilities

Source new sales opportunities through inbound leads and follow-up utilizing inbound/outbound cold calls and emails while maintaining and expanding your database of prospects within your assigned territory.
Maintain and expand a robus database of prospects within the assigned territory.
Conduct thorough research on accounts, identify key players, and generate interest in our products and services.
Understand and analyze customer needs and requirements to provide tailored solutions
Respond promptly to dealer calls, emails, and faxes to resolve warranty claims, pricing issues, general inquiries, and order entry.
Route qualified opportunities to the appropriate sales executives for further development and closure.
Close sales and achieve monthly targets
Research accounts, identify key players and generate interest
Team with channel partners to build pipeline and close deals
Answer incoming dealer calls, e-mails, and/or faxes to resolve warranty claims, pricing issues, general inquiries and order entry
Proficiency in Excel, SalesForce, and Oracle EBS.
Communicates order and account statuses to account managers and dealers to ensure transparency and satisfaction.
Works closely with Finance and Sales Field Staff to resolve outstanding credit and AR issues and assist in order holds resolution.