Inside Sales Specialist - Fire Equipment

Sunbelt Fire•Fairhope, AL
•Onsite

About The Position

The Inside Sales Specialist – Fire Equipment supports revenue growth through fast, accurate quoting and pricing execution. This role serves as the primary resource for Territory Managers, enabling them to focus on revenue generation and customer relationships. The position also analyzes quoting activity and sales trends to provide insight into demand, supporting inventory planning and stocking decisions aligned with market needs. This is an office-based position with no travel requirements.

Requirements

  • Strong attention to detail and commitment to accurate pricing and documentation.
  • Ability to manage a high volume of requests, prioritize effectively, and meet deadlines.
  • Clear written and verbal communication skills.
  • Customer-focused mindset with a practical, solutions-oriented approach.
  • Ability to interpret sales activity and order trends to support inventory decisions.
  • Strong collaboration skills across sales, operations, purchasing, and fulfillment teams.
  • Proficiency with Microsoft Office and the company's quoting, order, and customer management systems.

Responsibilities

  • Prepare accurate, timely quotes for fire equipment and commodity items.
  • Manage a high-volume quoting workload with speed and precision.
  • Apply competitive pricing strategies to support revenue and margin goals.
  • Customize quotes based on customer needs, budgets, and available alternatives.
  • Assist walk-in customers at the Fairhope location.
  • Serve as the primary contact for Territory Managers on quoting, pricing, and product-related requests.
  • Provide timely responses to product questions, order inquiries, and customer-specific needs.
  • Own day-to-day support functions so Territory Managers can remain focused on selling activities.
  • Analyze order trends and quoting activity to identify stocking opportunities.
  • Recommend inventory levels based on demand and product movement.
  • Support efforts to reduce obsolete inventory and improve turnover.
  • Support the transition of quotes into orders.
  • Coordinate with internal teams on order execution and fulfillment.
  • Identify opportunities to improve efficiency, accuracy, and customer responsiveness.
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