Inside Sales Specialist Automotive

Henkel group • Flint, MI

6d • Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

• Bachelor's degree is required at a minimum
• 1-5 years of sales or relevant experience in the automotive industry
• Comprehensive understanding and expertise in customer relations
• Excellent critical thinking and problem-solving skills
• Proficiency with CRM and business software programs
• Outstanding communication and relationship-building skills
• Strong teamwork mentality and ability to work with multiple functional groups
• Candidate must be willing to physically work out of our Madison Heights, MI location at a minimum of 3 days per week.
• Must be willing to travel (10% minimum)

Responsibilities

• Maintain and service existing accounts by providing technical/ application, logistics, and quality support.
• Cultivate, qualify, and validate leads.
• Actively manage pricing system
• Support customer special requests including: order release, credit limit, debit/credit, customer complaints, agreements, and price quotations.
• Serve as lead contact for distribution partners: transactional processes to ensure compliance with corporate standards, price and contract management.
• Manage customer base to achieve a high level of customer satisfaction by proactively seeking feedback and expeditiously addressing customer concerns.
• Coordinate with technical team to conduct line trials, troubleshoot, identify cost saving opportunities, and provide continuous improvement.

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level