Inside Sales - Service Sales Specialist (Shelton, CT)

PerkinElmer•Shelton, CT

1d•$64,500 - $68,000•Onsite

About The Position

PerkinElmer is seeking a Service Sales Specialist for its service and aftermarket product lines. The role focuses on growing service revenue through service agreement renewals, new service agreement additions, and other aftermarket service products. This is a Monday–Friday, in-office position at PerkinElmer’s Shelton, Connecticut headquarters.

Requirements

At least 1 year of inside sales or field service experience.
Effective time-management and organizational skills.
Strong communication skills by telephone and email.

Nice To Haves

Bachelor’s degree or equivalent experience in chemistry, biochemistry, biotechnology, or a similar scientific field.
Relevant experience in the analytical instruments and consumables industry.
Relevant experience in laboratory or field service operations.

Responsibilities

Meet and exceed sales targets and KPIs, including renewal rates, new unit additions, and warranty conversions.
Manage a geographic territory and work with the local CSE team to expand the contract base by adding new contracts.
Quote customers directly through the CRM system.
Work with leadership to develop growth strategies for the assigned territory.
Contact customers to follow up on leads generated through CSEs and other teams.
Identify and generate lead opportunities for other PerkinElmer businesses.
Respond to customer inquiries, serve as their point of contact, and ensure timely resolution.
Develop product knowledge to grow the portfolio within the territory.
Follow company best practices and processes and learn effective selling techniques.
Maintain the sales pipeline and accurately record activity in CRM tools.
Upsell and cross-sell other PerkinElmer services and consumables offerings.
Embrace change and continuous improvement.
Maintain training and compliance in health and safety, security, environmental, and operational aspects of daily activities in the working environment.