Inside Sales Representative – Gift Channel & Independent Retail

True Brands•Seattle, WA

12d•$45,000 - $90,000•Hybrid

About The Position

Inside Sales Representative – Gift Channel & Independent Retail About True Brands At True Brands, we design and distribute high-end beverage and lifestyle accessories that people actually love buying. With a portfolio of popular brands and over 25,000 retail customers worldwide, we’ve built a reputation for products that practically sell themselves off store shelves. We’re looking for a motivated Inside Sales Representative who knows how to talk shop with independent business owners—from quaint gift boutiques and local drug stores to specialty lifestyle shops. If you thrive on building real relationships, closing deals, and helping main-street retailers stock products their customers crave, this is your spot.

Requirements

Retail or B2B Sales Experience: You have experience selling products directly to independent retail store owners, store managers, or buyers (experience in gifts, housewares, or consumer packaged goods is a huge plus!).
Phone-First Energy: You genuinely enjoy picking up the phone, building rapport quickly, and turning a quick conversation into a purchase order.
Grit & Goal Orientation: You are motivated by sales targets, track your metrics, and want to control your earnings through uncapped commission.
Organization & Follow-Through: Ability to balance high-volume outreach, account maintenance, and quick administrative turnarounds without letting details slip.
Tech Literacy: Comfort using CRM software, processing orders, and using web tools to gather prospect intelligence.
Willingness to Travel: Open to occasional travel for national or regional trade shows to engage directly with your retail accounts and industry peers.

Responsibilities

Drive Revenue & Grow Accounts: Conduct outbound calls and email outreach to re-engage existing retail accounts and pitch new product launches.
Prospect New Business: Research, identify, and contact prospective gift shops, boutique pharmacies, and specialty retailers to expand your territory.
Consultative Retail Selling: Ask the right questions to understand each shop’s customer base and recommend tailored product assortments that will turn over quickly.
Territory Partnering: Work alongside outside sales agencies to maximize brand reach and support growth in your designated region.
Pipeline & Account Management: Keep your CRM records squeaky-clean, track outreach, enter orders accurately, and process customer requests/RMAs efficiently.
Trade Show Representation: Travel occasionally to major gift and lifestyle trade shows to represent True Brands, meet retail buyers face-to-face, showcase new product lines, and drive event sales.