BOSS JCB - Inside Sales Representative
About The Position
BOSS JCB is a leading construction equipment dealership serving customers throughout Texas with premium equipment, parts, service, and financing solutions. The Inside Sales Representative is responsible for generating new business opportunities, managing customer relationships, supporting equipment sales, and assisting customers through the financing process. This role works closely with outside sales representatives, finance partners, and dealership leadership to move opportunities from initial contact through delivery. The ideal candidate is organized, persistent, customer-focused, and comfortable working in a fast-paced sales environment.
Requirements
- High school diploma or equivalent required; bachelor's degree preferred.
- Bilingual English/Spanish proficiency required.
- Minimum of two (2) years of experience in inside sales, business development, customer service, or a related customer-facing role.
- Proficiency with CRM systems and Microsoft Office applications.
- Strong communication, organizational, relationship management, and follow-up skills.
- Demonstrated ability to work independently and manage multiple priorities effectively.
- Must successfully pass all pre-employment requirements, including drug screening, background checks, and any applicable assessments, in accordance with federal, state, and local laws.
Nice To Haves
- Construction, agricultural, heavy equipment, truck, trailer, or industrial equipment sales.
- Equipment financing, credit applications, or lender coordination.
- Social media marketing and lead generation.
- Proven success meeting or exceeding sales goals.
Responsibilities
- Prospect and develop new business opportunities through calls, emails, referrals, social media, and CRM-generated leads.
- Qualify customer needs and recommend appropriate equipment solutions.
- Manage leads, quotes, follow-up activities, and sales opportunities.
- Support outside sales representatives in growing market share and customer retention.
- Meet or exceed monthly and quarterly sales objectives.
- Assist customers with credit applications and financing documentation.
- Coordinate with finance partners and lenders to facilitate approvals.
- Understand and communicate financing, leasing, and promotional options.
- Track deals through approval, funding, and delivery stages.
- Maintain accurate customer records and sales activity within CRM systems.
- Support social media and digital marketing initiatives, including Facebook Marketplace, TikTok, and YouTube content.
- Provide regular updates on sales activity, pipeline development, and forecasts.
- Work closely with sales, service, parts, and management teams to ensure outstanding customer experience.
- Participate in product training and ongoing professional development.
- Other duties as assigned
Benefits
- medical, dental, and vision insurance
- 401 (k) retirement plan
- paid time off and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
