Inside Sales Representative, Fluentsteam

Ooma

23h•$80,000 - $100,000•Onsite

About The Position

We're looking for a motivated, results-driven Inside Sales Representative to join our growing sales team. This role is a great fit for someone with 2+ years of sales experience who's ready to build a foundation in consultative, solution-based selling within the UCaaS space. As an Inside Sales Representative, you'll spend much of your time building pipeline through outbound prospecting, while also managing inbound leads as they come in, guiding prospects from first contact through qualification, discovery, and close. This role owns the full sales cycle for smaller opportunities (typically 10 users and under), moving fast from first contact to close, while larger or more complex opportunities are handed off to the Account Executive team. You'll develop your consultative selling skills daily while playing a key role in driving new business for FluentStream.

Requirements

2+ years of experience in sales roles; exposure to SaaS, UCaaS, telecom, or B2B sales environments is a plus
Proven track record of meeting or exceeding targets and goals
Excels in high-volume outbound activity in a fast-paced, quota-driven environment
Strong consultative selling instincts, with the ability to run discovery conversations and handle objections
Excellent verbal and written communication skills with the ability to build trust quickly
Experience using CRM tools (Salesforce strongly preferred) and sales engagement tools such as Apollo.io and email automation platforms
A coachable mindset with a desire to continuously improve sales skills and performance
A collaborative team player who enjoys working cross-functionally with Marketing, Sales Leadership, and Growth teams

Responsibilities

Prospect and qualify new business opportunities through a consistent outbound cadence (calls, email) combined with inbound leads generated by marketing campaigns
Complete a consistent volume of daily outbound touches (50 per day on average) to build and nurture a healthy pipeline
Conduct discovery conversations to understand customer challenges, business goals, and technical requirements
Deliver tailored product demonstrations that connect FluentStream's solutions to customer needs
Use a consultative sales approach to match services to customer needs and successfully manage objections
Manage opportunities through the sales cycle, from first conversation through close
Own and close smaller opportunities (10 users and under) independently; hand off larger, more complex opportunities to the Account Executive team per established criteria
Maintain accurate opportunity tracking and activity updates in Salesforce, and provide reliable pipeline forecasts
Keep abreast of UCaaS and telecom industry trends to speak credibly with prospects
Collaborate with Sales, Marketing, and Growth teams to ensure a strong customer experience from first contact through onboarding

Benefits

Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
FSA Healthcare & Dependent Care
Commuter Benefits
Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
401(k), including employer match, and Roth
Employee Stock Purchase Plan (ESPP)
Paid Time off, Sick Time, as well as corporate holidays observed
Employee Assistance Program
Life Balance benefits with Travel Assistance Services and Identity Theft
Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc