Inside Sales Representative
GREENPOINT METALS INC•Franklin, OH
•Onsite
About The Position
The Inside Sales Representative is a vital part of the sales team, leveraging and supporting the outside sales staff through timely and accurate contact with customers and suppliers. The primary objectives are to understand and anticipate the needs of the sales team, be familiar with current business and business opportunities, have great rapport with both customers and suppliers, and communicate news and needs to others, as necessary, to provide timely response to requests and resolution of issues.
Requirements
- Two-year technical degree or prior experience
- Prior Sales and/or Marketing background or experience
- Clear Interpersonal and written/verbal communication skills
- Desire to learn and contribute
- Excellent people skills
- Flexibility with job responsibilities to cooperate and get things done in a small department
Responsibilities
- Talking to sales representatives and production multiple times a day to coordinate activities
- Answering customer telephone calls and servicing or coordinating responses
- Understanding customer’s needs and requirements
- Providing delivery information, and expediting deliveries
- Issuing customer quotes
- Researching product availability
- Troubleshooting problems
- Entering orders
- Managing customer expectations
- Resolving complaints
- Providing product information
- Helping to resolve billing/accounting inconsistencies or disputes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
