Inside Sales Rep (Manufacturing)

Vibration Mountings and Controls Inc•Bloomingdale, NJ

19h•Onsite

About The Position

The Inside Sales Representative plays a critical role in supporting sales and customer service operations by preparing accurate and timely customer quotations, providing pricing and lead time information, and coordinating closely with internal teams. This role ensures a seamless customer experience from initial inquiry through order placement and execution, while maintaining a high level of accuracy, responsiveness, and professionalism.

Requirements

2+ years of experience in customer service, inside sales, quoting, or order management
Experience with technical, engineered, or manufacturing products strongly preferred
Strong attention to detail with the ability to interpret specifications and technical requirements
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with ERP/CRM (Salesforce) preferred and Microsoft Office Suite (Excel, Outlook, etc.)

Nice To Haves

Customer-focused mindset with urgency and responsiveness
Strong organizational and problem-solving abilities
Cross-functional collaboration (sales, operations, engineering, production)
Accuracy and accountability in pricing, quoting, and order entry
Proactive follow-through and ownership of assigned work

Responsibilities

Prepare accurate and detailed customer quotations for products and services
Provide pricing, lead times, and product availability based on production schedules and supplier input
Review customer requirements, specifications, and technical documentation to ensure appropriate quoting solutions
Collaborate with operations, engineering, and production teams to confirm capabilities, feasibility, and scheduling
Follow up on outstanding quotes to drive order conversion and maintain customer engagement
Enter and process customer orders accurately in ERP/CRM systems, ensuring alignment with quoted terms and conditions
Communicate proactively with customers and internal stakeholders regarding order status, updates, and delivery timelines
Maintain organized records of quotations, revisions, approvals, and customer communications
Support continuous improvement initiatives focused on quoting efficiency, turnaround time, and accuracy