Inside Sales Representative

Midmark Corporation•Versailles, OH

14h

About The Position

The Inside Sales Representative manages the full sales cycle for Midmark Service Plans, Cloud Subscriptions, and Parts & Accessories across all business units. This role focuses on proactive outreach, quoting, closing, and renewal management to maximize aftermarket revenue and customer satisfaction. You’ll partner closely with Field Sales, Customer Experience, and Technical Services teams to drive attachment rate growth and long-term customer value.

Requirements

Bachelor’s degree in business, marketing, or related field
2+ years of experience in inside sales or customer relationship management
Strong persuasive selling and customer communication skills
Working knowledge of Salesforce or similar CRM tools
Beginning to working knowledge of ERP systems (Oracle preferred)
Highly organized with the ability to manage multiple priorities and meet deadlines
Customer-centric mindset with strong collaboration skills
Self-motivated and results-driven

Nice To Haves

Healthcare or medical equipment experience preferred
Oracle preferred

Responsibilities

Conduct outbound sales calls and respond to inbound inquiries for service plans and warranties
Educate customers on service offerings, coverage options, and value propositions
Generate, deliver, and follow up on quotes to close sales
Manage leads, opportunities, renewals, and orders through Salesforce and ERP systems
Ensure accurate order entry and documentation
Collaborate with field sales and customer experience teams on account strategy
Support sales campaigns, promotions, and reporting initiatives
Identify opportunities to improve sales and service processes
Meet or exceed monthly and quarterly sales targets