Inside Sales Representative

A Family of Brands • Bedford Heights, OH

20h • Remote

About The Position

Universal Windows Direct is seeking a motivated, self-starting Inside Sales Representative to support its sales team and growth in the home improvement industry. The role focuses on helping homeowners with their home improvement needs, following up with interested prospects, and setting appointments and generating referrals for the Outside Sales team. The company provides leads, training, and coaching, with the opportunity to work from home and earn uncapped commission.

Requirements

• B2C, B2B, or customer service experience.
• 1–2 years of inbound/outbound calling experience.
• Good organizational skills and the ability to multitask.
• Excellent phone etiquette.
• Strong listening and conversational skills.
• Ability to set and achieve goals.
• Availability during the stated schedule: 1 p.m. to 8 p.m. Monday–Friday, 9 a.m. to 5 p.m. Saturday, and 11 a.m. to 5 p.m. Sunday.

Responsibilities

• Provide an excellent first impression to every customer.
• Offer helpful solutions to customers’ home improvement needs.
• Drive new business through inbound and outbound follow-ups.
• Set appointments and generate referrals for the Outside Sales team.

Benefits

• Uncapped earning potential.
• Overtime opportunities.
• Exceptional training, including an exclusive sales process.
• Career growth and rapid advancement opportunities.
• Personal and group coaching.
• Ability to work from home.
• Competitive compensation with base hourly pay and uncapped commission.
• Medical, dental, and vision insurance with plan options.
• Basic and voluntary life and AD&D insurance for employees and family.
• 401(k) retirement plan with company match.
• Paid time off for vacation, personal, and sick days.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed