Inside Sales Representative

Airgas•Brownsville, TX

1d•Onsite

About The Position

The Inside Sales Representative is responsible for the sale of medical, industrial, and specialty gases, along with welding equipment, hard goods, and tools. Key duties include managing customer inquiries and concerns received via phone and in-person visits, providing essential warehouse support, and working in close partnership with Account Managers to ensure effective customer service.

Requirements

High School Diploma or equivalent required
Minimum two (2) years of customer service and/or sales experience.
Bilingual in Spanish (fluent in speaking, writing, and reading) strongly preferred.
Proficiency in Microsoft/Google applications.
Ability to accurately handle cash transactions.
Ability to routinely lift 25 – 75 lbs. and occasionally lift 76 to greater than 125 pounds with the aid of material handling equipment.
Adherence to Airgas safety programs, OSHA, and all related rules, regulations, and procedures applicable to this position’s responsibilities.

Nice To Haves

Associate's degree preferred.
Forklift Certification or ability to become forklift certified
Knowledge of welding, gases, industrial, safety supply sales preferred.

Responsibilities

Sells industrial, medical and specialty gases, welding supplies and related equipment to customers.
Solicits sales with existing and potential customers and handles all associated paperwork to document those sales, quotes or other information which may need recording for future reference.
Advises customer on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
Demonstrates use of equipment.
Arranges for delivery of cylinders and hardgoods and maintains showroom displays.
Assists customers with merchandise and loading and unloading cylinders.
Communicate in person and on the telephone with customers, providing information on cost, ordering and delivery times.
Monitor customers needs and work with them to maintain proper hardgood and cylinder levels to minimize or eliminate emergency deliveries.
Check accounts receivable status of accounts; talk with the salesman or credit department about past-due accounts and contact customer regarding payment as well as collect money as required.
Ensure all required paperwork is accurately completed; including coding, costing and pricing.
Maintain neat, clean and professional personal appearance.
Coordinate with purchasing department any product shortage or outages.
Ensure all administrative and accounting related procedures are strictly observed.
Ensure all safety rules are strictly observed.