Inside Sales Representative

VersatermMesa, AZ
3h

About The Position

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes. Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you. The Inside Sales Representative is responsible for selling Versaterm’s SaaS technology solutions to law enforcement agencies within an assigned territory. This role focuses on driving new business revenue, developing long-term customer relationships, and ensuring customer satisfaction and loyalty. The position requires close collaboration with internal teams to deliver a seamless experience to clients.

Requirements

  • A minimum of 2–3+ years of proven sales experience in SaaS technology, preferably within the public safety sector.
  • Excellent communication, negotiation, and interpersonal skills
  • Strong track record of meeting or exceeding revenue targets and managing a large or complex sales pipeline
  • Deep understanding of the government procurement process and ability to navigate complex buying cycles
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment
  • Willingness to travel within your assigned territory up to 20–40% of the time
  • Familiarity with MEDDPICC and Challenger Sale frameworks and methodologies
  • Comfortable using CRM, marketing automation, and virtual demo tools.
  • Understanding of small public safety agency needs and challenges.
  • Goal Orientation: Ability to meet and exceed monthly/quarterly sales targets.
  • Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Responsibilities

  • Build, advance, and maintain a pipeline of qualified leads and sales opportunities through proactive prospecting, networking, and outreach using MEDDPICC for qualification and deal progression.
  • Apply Challenger Sale principles to teach, tailor, and take control of conversations, even in transactional contexts
  • Conduct in-depth needs assessments and deliver product demonstrations to showcase the value and benefits of Versaterm’s technology solutions.
  • Understand and articulate Versaterm’s value proposition to agency decision-makers and end-users.
  • Negotiate and close deals while maintaining strong customer relationships.
  • Collaborate with Product, Customer Success, Marketing, and Sales Operations teams to align messaging and support clients throughout the sales cycle.
  • Attend in-person client meetings, industry events, conferences, and tradeshows as needed to build relationships and maintain a presence within your territory.
  • Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.
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