Inside Sales Representative

USG Corporation • Chicago, IL

12d

About The Position

The Pro Dealer Inside Sales Professional is responsible for sales in the Pro Dealer/Independent Distribution segment. The Inside Sales Professional generates leads, builds relationships, analyzes markets, makes data driven recommendations and decisions and provides customer focused service. Key customers in this segment include; Ace Hardware, Do It Best, Cameron Ashely, LBM Advantage, LMC, Orgill, Sherwin Williams, and independent dealers throughout the US. Work location outside of the Chicago Corporate office may be considered based on candidate knowledge, skills and experience and will be at the discretion of the hiring manager.

Requirements

• Leader, Self-starter and proficient with technology
• Strong interpersonal skills to work effectively within a team environment and deal effectively with various internal and exterior customers.
• Excellent verbal and written communication skills
• Detail-orientated
• Excellent follow-up skills
• High-energy,
• Well organized
• Proven problem-solving skills to address customer issues and concerns
• Bachelor’s degree in Marketing, Business Administration, English or related area or related field or an equivalent combination of education and experience.

Nice To Haves

• Previous experience in a customer focused role preferred
• Willing to relocate outside of the Chicago market for future potential positions.

Responsibilities

• Grow volume and sales with assigned Co-ops, Distributors, Specialty Dealers, and National Account Customers by driving USG value proposition
• Develop customer relationships by being proactive, follow-up and having industry and product knowledge.
• Pro-actively contacts assigned customers to strengthen relationship, follow-up on sales activities and address issues promptly
• Participates in customer/contractor events, requires travel over weekends
• Responds and follow-up to customer inquiries and complaints promptly.
• Visits customers in the market as needed
• Ensures data in Salesforce.com meets requirements, up-to-date, accurate and organized.
• Collaborates to seek resolution efficiently and effectively.

Benefits

• USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.
• Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan.
• Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few.
• USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.
• USG also provides employees with paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level