Inside Sales Representative
About The Position
Ironclad is seeking a motivated and tech-savvy Inside Sales Representative to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys both hands-on and desk-based work, and is energized by building strong customer relationships. You will play a key part in supporting our sales operations, helping customers understand product options, and ensuring every interaction reflects Ironclad’s commitment to quality and service. The Inside Sales Representative will work 100% on-site in the SeaTac office, requiring both desk work and hands-on warehouse/customer support.
Requirements
- Strong technology and communication skills; comfortable navigating digital tools and multitasking across platforms
- Experience or interest in industries that rely on SKU-based products (e.g., industrial, hardware, manufacturing, or distribution)
- Ability to balance office work with occasional hands-on tasks in a warehouse or product environment
- Customer-focused mindset with a natural drive to close sales and support revenue growth
- Self-motivated, organized, and eager to learn Ironclad’s product lines and processes
Responsibilities
- Engage with customers via phone, email, and digital platforms to provide product information, generate quotes, and support the sales cycle
- Utilize various software tools, CRM systems, and communication platforms with confidence and efficiency
- Work with SKU-driven product catalogs to help customers identify the right solutions for their needs
- Collaborate with warehouse and operations teams to manage order flow, product availability, and customer delivery expectations
- Perform a combination of desk-based administrative work and occasional physical tasks such as product handling, sample preparation, or inventory checks
- Maintain a high level of product knowledge and stay informed about new features, specifications, and applications
- Consistently pursue sales goals, follow up on leads, and contribute to team revenue targets
Benefits
- 6 paid holidays per year
- Unlimited PTO after 6 months of employment (by manager approval & performance)
- Company uniform, cell phone & laptop
- Participation in team bonus program once implemented in 2026
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
