Inside Sales Representative

Gordon Food Service • Springfield, OH

1d • Hybrid

About The Position

For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broad-line food distribution company in North America by being passionately committed to the people we serve.
As an Inside Sales Representative, you’ll serve as the liaison between outside sales, partners within the organization, and existing customers. You'll be responsible for managing customer orders, communicating with customers regarding out-of-stocks and substitution options, strengthening customer relationships, utilizing e-Commerce technologies, scheduling exception deliveries, determining credits for customers when appropriate, and more! You'll help them to achieve their goals and, in return, yours!

Requirements

• High school diploma or equivalent required
• Two years of previous customer service experience or an equivalent combination of education, training, and experience
• Bilingual requirements, reading and writing in specific languages such as but not limited to Spanish, Chinese, Asian, and Haitian Creole.

Nice To Haves

• Previous sales experience helpful
• SAP knowledge preferred but not required

Responsibilities

• Managing customer orders
• Communicating with customers regarding out-of-stocks and substitution options
• Strengthening customer relationships
• Utilizing e-Commerce technologies
• Scheduling exception deliveries
• Determining credits for customers when appropriate

Benefits

• Affordable benefits plans start day one!
• Weekly pay
• Wellness reimbursement
• Profit sharing & 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED