Inside Sales Representative

Reece Group•Fort Worth, TX

19h•Onsite

About The Position

We invite you to apply to our Inside Sales opening. As an Inside Sales Representative, you’ll grow the customer base and drive branch profitability by building strong relationships, understanding customer needs, and delivering value-added plumbing solutions that meet or exceed sales targets while maintaining a 90%+ customer satisfaction score. You’ll engage customers through proactive outreach, accurate quoting, and timely follow-ups to ensure project success and repeat business.

Requirements

High school diploma or equivalent (required)
Minimum 2+ years of inside sales, customer service, or account management in a wholesale distribution, plumbing supply, or construction-related industry.
Proven success in meeting or exceeding sales goals.
Proficiency with CRM systems - Eclipse
Strong interpersonal, communication, and negotiation skills.
Ability to manage multiple projects in a fast-paced environment while delivering exceptional customer value.
Lift up to 25 pounds on occasion, sitting and standing for extended periods.
Operation of office equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Nice To Haves

Bachelor’s degree in business, sales, or related field preferred.

Responsibilities

Grow the customer base and drive branch profitability by building strong relationships, understanding customer needs, and delivering value-added plumbing solutions that meet or exceed sales targets while maintaining a 90%+ customer satisfaction score.
Engage customers through proactive outreach, accurate quoting, and timely follow-ups to ensure project success and repeat business.
Proactively sell, identify upsell and cross-sell opportunities, deliver accurate quotes, and ensure timely follow-up that drives repeat business and customer satisfaction.
Manage multiple customers, timelines, and priorities while ensuring seamless project execution and on-time order fulfillment.
Monitor sales trends, forecast opportunities, and implement initiatives that consistently improve regional performance.
Leverage expert product knowledge to recommend optimal solutions aligned with project goals and profitability.
Step in wherever needed to support customers, strengthen relationships, and maintain a high standard of service.