Inside Sales Representative

Precision Inc•Cleveland, TN

9d•Onsite

About The Position

Serves as the main point of contact with customers within their territory, for purposes of handling product quotations, order processing, and other customer service-related issues. This position could be located in Pella, Iowa or Cleveland, Tennessee.

Requirements

Highly energetic, great attention to detail, and highly organized.
Superior verbal and written communication skills; excellent interpersonal skills.
Self-motivated with excellent organizational and time management skills to include the ability to multi-task and effectively manage multiple accounts.
Exceptional customer service skills.
Motivated by creating relationships with others.
Have basic ability to read and understand blueprints and/or order specifications.
Demonstrate mechanical aptitude and ability to solve problems using training, experience and reasoning skills.
Strong typing capabilities and PC proficiency.

Nice To Haves

Continually participate in additional training related to the job.

Responsibilities

Be the main point of contact for all customers within the assigned territory for purposes of providing quotes, receiving and processing orders and other customer service-related items.
Answer all calls in a timely manner to ensure the customer receives prompt attention.
Create, process and deliver quotations for PPI products.
Efficiently and accurately enter all necessary order information into the system.
Process and enter change orders in a timely manner.
Effectively communicate expedited delivery requests to all appropriate PPI departments.
Learn and possess strong product and system knowledge.
Maintain good communications with customers within the assigned territory.
Process service adjustment requests.
Communicate regularly with all Territory, Area and Regional Sales managers within assigned territory.
Communicate positively with supervisors, co-workers, and other internal and external customers.
Provide backup to other Inside Sales Representatives as needed and able.
Perform extra assignments in other areas and related task assignments in the work area.
Continually participate in additional training related to the job.
Regular, consistent attendance.