Inside Sales Representative

DutchCrafters•Sarasota, FL

1d•Onsite

About The Position

Build a Sales Career in Premium Furniture DutchCrafters is the leading online retailer of Amish furniture and a growing ecommerce company based in Sarasota, Florida. Our team helps customers furnish their homes and workspaces with premium, master-crafted furniture built to last for generations. If you enjoy consultative sales, relationship building, and helping people make meaningful furniture purchases, this is a chance to grow your career with a respected brand. We're looking for a motivated sales professional who can turn customer conversations into confident buying decisions and long-term loyalty.

Requirements

Communicate confidently through phone, email, and chat and know how to build trust quickly in a sales environment.
Organized, accountable, and energized by following up, managing details, and moving sales opportunities forward.
Enjoy consultative selling and helping customers compare options, make decisions, and feel excited about their furniture purchase.
Experience in sales, customer service, retail, ecommerce, or other relationship-based roles and are comfortable learning new systems.
Experience in sales, inside sales, retail sales, customer service, account support, or another customer-facing role.
Strong communication, relationship-building, organization, and follow-up skills.
Comfort using Office 365, CRM systems, databases, and online tools in a fast-paced environment.
High school diploma required

Nice To Haves

Furniture industry experience is helpful, but not required. If you have strong sales instincts, customer service skills, and the ability to learn quickly, we'll help you become a furniture expert.

Responsibilities

Connect with customers through inbound calls, chats, emails, and leads, delivering a high-quality furniture sales experience from first conversation through completed order.
Use consultative sales skills and product knowledge to recommend furniture solutions that match each customer's style, space, budget, and customization needs.
Follow up thoughtfully, answer questions, coordinate vendor details, and build trust that leads to stronger conversion, repeat business, and customer satisfaction.
Manage orders, CRM updates, quotes, and sales pipeline activity with accuracy while partnering across teams to deliver a seamless customer experience.