Sales Development Representative

Allied Universal • Carrollton, TX

2d • Onsite

About The Position

Allied Universal® is hiring a Inside Sales Representative (ISR). The Inside Sales Representative (ISR) is a driven inside sales professional passionate about technology and customer success. The Inside Sales Representative will play a pivotal role in driving growth by connecting with inbound B2B clients, qualifying leads, and closing transactional technology sales. This role collaborates with cross-functional teams to deliver tailored solutions and ensure seamless customer experience from initial contact to post-sale support.
Talk with businesses who are already interested, understand what they need, and help them choose the right security solution
Own the process from start to finish, from the first conversation through the quote and next steps
Work closely with internal teams to make sure everything runs smoothly and the customer has a great experience
Work in-office in Carrollton each day, collaborating closely with your team in a fast-paced, hands-on environment

Requirements

• Bachelor’s degree in Business or related field OR Associate’s degree in Business or related field, with 2+ years of inside sales experience OR High school diploma with 4+ years of inside sales experience
• Minimum of one (1) year of B2B inside sales experience
• Proficiency in Salesforce or comparable CRM tools and Microsoft Office
• Excellent communication and interpersonal skills
• Demonstrated consultative selling capability—discovery, objection handling, solution fit, and closing
• Highly organized, detail oriented and goal driven
• Adaptable to fast-paced, growth-oriented environments.

Nice To Haves

• Experience in security technology, SaaS, or B2B technology sales
• Exposure to integrated guarding and technology solution sales or managed services environments
• Background in process improvement, change management, or sales enablement initiatives

Responsibilities

• Respond promptly to inbound b2b client referrals from existing clients and internal teams
• Conduct discovery calls to assess customer needs and recommend Allied Universal Technology Services solutions (video surveillance, access control, alarm monitoring, managed services)
• Present clear, value-driven proposals and pricing quotes to prospective clients
• Create and manage quotes using approved tools (e.g., WeSuite)
• Maintain accurate records and opportunity notes in CRM (Salesforce)
• Track key performance indicators (KPIs) such as lead response time, conversion rate, win rate, bookings, and sales cycle time
• Participate in weekly pipeline and forecast reviews with the Inside Sales Manager
• Coordinate with operations, technology integration, and client success teams for smooth transitions and customer satisfaction
• Ensure clear documentation of scope and expectations throughout the sales process
• Deliver a professional, responsive experience across calls, emails, and digital channels
• Support contracting using standard terms and addenda
• Adhere to AUTS sales process controls, documentation standards, and data quality requirements

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level