Inside Sales Representative (Rehash Sales) - Part-Time

Bath & Cabinet ExpertsIndianapolis, IN
2hHybrid

About The Position

Bath Experts is seeking a motivated, customer-focused Inside Sales Representative to support our sales organization through thoughtful follow-up and customer re-engagement. This role focuses on reconnecting with warm customers, reviewing prior sales activity, and providing consultative support to help move opportunities forward. About the Inside Sales Rep Role: The Inside Sales Representative (Rehash) works with customers who previously had an in-home consultation but did not move forward or requested additional information. You will review prior sales documentation, understand customer needs and objections, and support the sales process through meaningful follow-up and coordination. This is a part-time role designed to support conversion efforts while offering schedule flexibility.

Requirements

  • High inside sales IQ with the ability to work warm, rehash-style opportunities
  • Prior phone sales, inside sales, customer service experience preferred
  • Strong customer service and consultative selling skills with proven objection-handling ability
  • Organized, detail-oriented, and self-motivated
  • Strong analytical skills to assess opportunities and tailor solutions
  • Excellent verbal and written communication skills
  • Ability to work independently in a part-time, production-focused role

Responsibilities

  • Re-engage warm customer leads (Demo – No Sale) to coordinate and schedule follow-up appointments
  • Manage volume rehash and retention efforts by reviving and saving cancelled contracts
  • Review sales recordings, notes, and photos to understand prior appointments and identify rehash opportunities
  • Contact customers via phone and email to understand objections and reasons for not moving forward
  • Provide consultative sales support by reviewing options and guiding next actions
  • Accurately document activity, notes, and outcomes in the CRM
  • Maintain professionalism and brand standards in all customer interactions

Benefits

  • Exclusive Jacuzzi partnership (Indiana, Ohio, & Kentucky)
  • Represent a premium brand and sell premium products
  • Top-tier training and sales support
  • Strong leadership, strong culture, strong compensation
  • Ongoing career development opportunities
  • You’ll join a company that invests heavily in your success — giving you the tools, the training, the leads, and the support to grow your income and your career.
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