Inside Sales Representative

Petro Home Services•Newtown, PA

5h•Hybrid

About The Position

If you enjoy talking to people and helping them, are passionate about providing superior customer service while selling and want to grow your career, we have just the opportunity for you! Immediate openings available for Inside Sales Representatives who can work in a Hybrid Role: 3 days a week in office, 2 days a week from home. This position offers paid training and base pay plus uncapped commission!

Requirements

Prior inside sales experience preferred but not required
Computer Skills- MS office, typing skills
Excellent communication and telephone skills
Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers
Ability to multitask
Strong negotiating abilities
Work efficiently and effectively both independently and with a team
Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs
Strong follow up skills
Dedicated workspace with consistent power supply for individual use during working hours
Fast, reliable and secure internet connection that is hard wired to the modem

Responsibilities

Answer inbound calls from potential new customers
Negotiate pricing and service plans
Conduct outbound call activity with a focus on securing new business
Communicate clear and accurate information
Work with customers to best meet their service needs
Assist in onboarding new customers and conduct customer account updates/maintenance
Effectively seek resolution for customer problems and issues
Assist with customer retention
Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
Escalate more complex issues as needed