Inside Sales Representative

Winston Water Cooler Management • Phoenix, AZ

3d • $55,000 - $75,000 • Onsite

About The Position

This is a fast-paced inside sales role focused on handling customer demand, supporting outside sales, and driving order accuracy and efficiency.

You’ll be responsible for managing inbound calls, preparing quotes, processing orders, and supporting customers from initial request through delivery. This role requires urgency, attention to detail, and the ability to manage multiple priorities at once.

We’re looking for someone who can step in, take ownership, and raise the level of performance on the team.

Requirements

• At least 1+ year of inside sales, counter sales, or customer-facing experience in plumbing, HVAC, industrial, or building materials
• Ability to handle a high volume of work with speed and accuracy
• Strong communication and customer service skills
• Detail-oriented with strong follow-through
• Comfortable working in a fast-paced, team-driven environment

Nice To Haves

• Experience with Epicor Eclipse is a plus

Responsibilities

• Handle inbound customer calls, emails, and walk-in support
• Provide accurate pricing, product information, and availability
• Prepare and process quotes and sales orders efficiently
• Support outside sales with quoting, order tracking, and follow-ups
• Monitor order status, backorders, and delivery timelines
• Resolve customer issues and process returns as needed
• Identify opportunities to upsell and expand customer relationships
• Coordinate with warehouse and operations teams to ensure accuracy and fulfillment

Benefits

• Competitive hourly compensation equivalent to $55k–$75k annually
• Bonus opportunity tied to performance
• Stable, growing company
• Opportunity to develop into higher-level inside or outside sales roles
• Team-oriented, high-energy work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees