Eastman Chemical Company-posted about 17 hours ago
Full-time • Entry Level
Kingsport, TN
5,001-10,000 employees

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. Role Profile The Inside Sales Representative is responsible for day-to-day management and growth of their assigned customer base and territory. This individual will develop phone-based account and territory management plans, generate and support incoming sales leads, initiate prospect calls, and establish ongoing rapport with existing and potential customers.

  • Develop and utilize territory management plan
  • Identify and cold-call prospects
  • Support account managers in generating new business by creating and delivering qualified opportunities
  • Make outbound follow-up calls to existing customers via telephone and email cross-sell and up-sell
  • Support, manage, and qualify incoming leads from all sources
  • Service existing accounts consisting of order follow-ups; complaint handling; resolving credit concerns; sample follow-ups; and other account related issues
  • Provide Voice of Customer feedback including product quality, performance and service issues and concerns
  • Effectively leverage CRM for documentation, collaboration, and analysis
  • Communicate the entire offering and value, including product/service features and benefits, prices, and credit terms
  • Provide ongoing sales demand forecasts
  • Negotiate business to close including pricing, sales terms and other conditions
  • BS/BA in business related discipline required
  • Experience with CRM and other sales systems and tools
  • Traits: passion for selling, tenacious, Inquisitive
  • Previous customer service or inside sales experience would be beneficial
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service