Inside Sales Representative
About The Position
Four Star Seafood is a leading provider of fresh, high-quality seafood to restaurants, chefs, and consumers in the Bay Area. We are passionate about the ocean and committed to sustainable practices. We like to think of ourselves as hospitality-focused fishmongers, and part of a close-knit team that supports each other through each day. As an Inside Sales Representative, you will act as a trusted partner to our existing clients. Your mission is to manage a portfolio of professional chefs and buyers, facilitating the daily order process while identifying opportunities to expand our reach through consultative selling. If you are passionate about customer service and the seafood industry, join our dynamic and growing company!
Requirements
- Previous experience in the Food & Beverage industry (restaurants or commercial kitchens) is required.
- Knowledge of seafood or perishables is a major plus.
- Excellent interpersonal and active listening skills; must be fluent in English (Bilingual skills are a plus).
- Comfortable with Microsoft Office (specifically Excel) and Google Workspace.
- Ability to work well under pressure in a fast-paced environment with a "go-getter" attitude.
- High attention to detail with the ability to prioritize tasks and manage time effectively.
- Team-oriented, trustworthy, and passionate about exemplary customer service.
- Trustworthy with strong work ethic and integrity.
Nice To Haves
- Knowledge of seafood or perishables is a major plus.
- Bilingual skills are a plus.
Responsibilities
- Serve as the primary point of contact for assigned accounts; manage retention, conduct regular check-ins, and resolve roadblocks professionally.
- Drive revenue KPIs by identifying opportunities to up-sell and cross-sell high-quality perishables based on changing customer needs.
- Analyze client volume and trends to tailor solutions that compel chefs to trust Four Star Seafood for their gourmet needs.
- Follow up on inbound leads and execute sales campaigns via phone and email to expand market penetration.
- Use internal sales systems for lead management and forecasting; maintain accurate client records and monitor inventory levels.
- Represent our values of sustainability and quality in every interaction.
Benefits
- paid off
- medical
- vision
- dental insurance
- fresh seafood products and company merchandise at cost plus 10%
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
