Inside Sales Representative

Merchants Metals LLC•Columbia, SC

8h•Onsite

About The Position

The Inside sales support representative is responsible for working with customers to assess their needs. Assists with customer requests, provides product and technical information.

Requirements

Proven customer support experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication skills
Ability to multi-task, prioritize, and manage time effectively

Responsibilities

Identifies revenue opportunities within customers' communities through excellent communication and networking.
Identifies and closes additional purchases of products and services by customers' communities.
Responds to requests from customers for information and presents products based on customer needs.
Engages in technical discussions with potential clients.
Remains knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructures.
Provide excellent customer service.
Must be able to work overtime as required

Benefits

Medical, Dental and Vision coverage for Employees, Spouses, Dependents &/or entire Family at a very low cost
Company Paid Life Insurance and Short/Long-Term Disability Insurance
Convenient 24/7 Doctor Visits through Live Health Online
Legal Assistance via Legal Shield
Employee Assistance Program and discounts.
401k Retirement Program with strong company match.
competitive wage
career advancement
paid PTO
holidays
training opportunities