Inside Sales Representative

Curbell•Hayward, CA

1d•Onsite

About The Position

This position is responsible for servicing, maintaining and growing existing accounts and pursuing new opportunities while working closely with Outside Sales and Management. Normal activities include providing product information, pricing, and technical support. The role involves executing and delivering upon a defined set of Best Business Practices for the Inside Sales role, including Quoting, Sourcing, Closing Orders, Accurate Order Entry, Outcalls, Leads and Opportunities, and use of Curbell Selling System, CRM and Sales Tools. The representative will develop strong relationships with strategic customers, calculate, quote, and negotiate price, delivery, and terms of sale. They will uncover new opportunities, introduce new materials, and educate customers on their use and applications. Follow-up on existing quotes, closing sales, and proactively making outcalls to current and potential customers are also key aspects. The role also involves managing customer information in SAP and CRM to enhance customer service and communicating with Outside Sales, Purchasing, and Management on new developments, sourcing, and key account information.

Requirements

Detail Orientation
Multi-Tasking
Sense Of Urgency & Work Ethic
Communications Skills
Customer Excellence
Relationships, Influence & Problem Resolution

Responsibilities

Servicing, maintaining and growing existing accounts and pursuing new opportunities while working closely with Outside Sales and Management
Providing product information, pricing, and technical support
Executing and delivering upon a defined set of Best Business Practices for the Inside Sales role. Includes Quoting, Sourcing, Closing Orders, Accurate Order Entry, Outcalls, Leads and Opportunities, and use of Curbell Selling System, CRM and Sales Tools
Developing strong relationships with strategic customers
Calculating, quoting, and negotiating price, delivery, and terms of sale
Uncovering new opportunities with customers by leveraging relationships and asking market related questions
Introducing new materials to customers and educating them on use and applications
Following up on existing quotes, closes sales on existing and new business and proactively makes outcalls to current and potential customers
Reviewing, verifying, and inputting customer contacts, quotes and orders using the SAP CRM system
Managing customer information in SAP and CRM
Using SAP CRM information to increase customer service experience
Communicating with Outside Sales, Purchasing and Management on new developments, sourcing and key account information
Performs other duties as assigned