About The Position

Under general supervision, the Inside Sales Representative sells products and services to assigned customers and identifies potential new customers to achieve project profitability and billing objectives within an assigned territory or account. The role may involve negotiating, selling, installation or delivery, and post-sale services, while securing and maintaining product or service distribution and effective agreements. The position supports Avantor’s Inside Sales organization by providing VWR solutions to customers across assigned market segments. The representative manages a territory of customers across multiple markets, develops new business, and builds lasting customer relationships that support satisfaction, loyalty, sales growth, and quota attainment. The role works closely with sales management and manufacturer representatives to develop sales strategies, proposals, product knowledge, favorable pricing, and account profitability. Canadian sales associates are required to travel to the United States for annual sales conferences and occasional training sessions. The position also requires willingness to travel to customer locations and includes other duties as assigned.

Requirements

  • College degree or equivalent/applicable experience.
  • Three to five years of experience in a complex sales environment involving multiple purchasing decision-makers and solution-based selling.
  • A verifiable record of sales success and growth using a consultative, strategic selling approach.
  • Business-to-business (B2B) sales experience.
  • Excellent communication and team interaction skills, including frequent interaction with customers, manufacturers, and staff.
  • Ability to conduct business conversations with business owners and decision-makers.
  • Ability to handle difficult situations and interactions.
  • Ability to work independently and manage time and territory effectively.
  • Excellent analytical skills and ability to sell strategically within a customer account.
  • Ability to understand individual customer operations.
  • Willingness to travel to customer locations.
  • Computer knowledge, including Microsoft Office.

Nice To Haves

  • Distribution experience.
  • A scientific background and/or experience working in a laboratory or research environment.
  • Science or manufacturing research background.
  • Experience with technology platforms including SAP C4C and Qliksense.

Responsibilities

  • Provide VWR solutions to customers across assigned market segments.
  • Manage a territory consisting of many customers across various markets.
  • Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals that illustrate VWR’s value proposition.
  • Use a consultative sales approach to explain products, determine customer needs and requirements, and recommend suitable Avantor solutions to prospects and customers.
  • Work with sales management to develop strategic territory business plans for sales growth and quota attainment.
  • Coordinate with the sales management team to develop proposals and implement sales strategies that achieve sales growth.
  • Build and sustain customer relationships and ensure customer satisfaction and loyalty.
  • Manage VWR’s product portfolio and implement company-defined sales and marketing strategies.
  • Expand Avantor’s role with existing customers by developing retention strategies that reflect its value proposition and evolving customer requirements.
  • Use available resources to implement the company marketing plan, strategies, and sales processes effectively.
  • Represent the company and develop strong relationships with manufacturers.
  • Work directly with local manufacturer representatives to improve product knowledge, obtain favorable pricing, and improve account profitability.
  • Travel to the United States for annual sales conferences and occasional training sessions, as required for Canadian sales associates.
  • Perform other duties as assigned.

Benefits

  • Learning experiences to support career growth and success.
  • Opportunities to learn new skills and grow a career.
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