Inside Sales Representative
About The Position
Portland Glass, with over 34 locations throughout the Northeast, offers glass repair and replacements and is known for its excellent and reliable services. As part of the Neighborly family, Portland Glass connects customers to skilled service professionals who repair, maintain, and enhance homes and businesses. With over 40 years of experience, Neighborly teams are changing the home services industry, bringing top-notch services to customers across the globe. This role offers empowerment and the chance to make a difference in the community, encouraging employees to bring their passion and make an impact together.
Requirements
- 1-2 years' experience in customer service required
- Strong verbal and written communication skills
- Strong Microsoft Office/computer skills
- Ability to work in a fast-paced environment
- Ability to pass a background check and drug test per applicable state laws
- High school diploma or GED
- Must be able to lift minimum of 50 pounds
Responsibilities
- Providing outstanding customer service by growing customer satisfaction
- Making outside calls to generate leads/follow up on lead inquiries
- Following up on job estimates and quotes with customers
- Admin duties such as: Scheduling glass installations, placing orders, receiving product, confirming appointments, collecting payments, invoicing, communicating with insurance companies, etc.
Benefits
- Medical
- Dental
- Vision
- Employer paid life insurance
- 401k with match
- PTO/paid holidays
- Employee Assistance Program
- Semi-annual bonuses based off position metrics
- Associate Equity Program
- Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
