Inside Sales Representative

Rittal LLC•Mississauga, ON

54d•$58,000 - $63,000•Hybrid

About The Position

As a certified Great Place to Work®, Rittal Limited believes that every single team member plays an important role in contributing to our success. We are passionate about creating a fun, high-performance environment where everyone can thrive. We are the Canadian subsidiary for the world’s leading system supplier for enclosures, power distribution, climate control, IT infrastructure and software and services and are present in more than 90 percent of all sectors worldwide, from government data centres to automotive production lines, manufacturing facilities, mines, greenhouses, shipbuilding, among others! We are currently looking for a goal-oriented and self-motivated individual to fill the position of Inside Sales, reporting to the National Inside Sales Manager. The role of Inside Sales Representative works in tandem with the Outside Sales Representatives nationwide to provide excellent customer service to drive optimal sales results.

Requirements

Strong written and verbal communication skills, excellent interpersonal skills and an ability to work with diverse groups of people
Passionate about sales and technology
Strong commitment to personal excellence, self-motivated and resourceful
Entrepreneurial attitude
Excellent project management skills, ability to balance multiple priorities in a dynamic work environment
A team player with a “can do” attitude and strong customer service orientation
Capable problem solver that develops effective solutions for complex problems

Nice To Haves

French language skills are an asset but not required

Responsibilities

Provide customers with product information to assist them in determining appropriate products
Recommend additional products to meet customer needs
Respond to customer requests and questions regarding technical issues, products and account information; analyzes and rectifies customer concerns using established procedures
Track sales activities and maintain customer database using a CRM program
Provide quotes, prepare proposals and enter orders in a timely and efficient manner
Follow up with customer for quotes, reports, orders, etc.
Coordinate with other departments to provide superior customer service
Achieve an advanced understanding of Rittal products
Other duties as assigned by the Inside Sales Manager