About The Position

Our client is a fast-growing company operating within the legal and financial services sector, providing financial support solutions to individuals involved in personal injury cases. They are seeking a motivated and customer-focused Inside Sales Representative to join their remote team. This role is ideal for someone with strong communication skills, sales experience, and the ability to work efficiently in a fast-paced environment. You will engage with warm inbound leads and liaise with law firms and clients to gather the necessary information and documentation required for case assessments. This is a fully remote opportunity working USA business hours.

Requirements

  • Minimum 2 years’ non-retail sales experience
  • Strong English communication skills, both written and verbal
  • Typing speed of at least 35 WPM
  • Comfortable working across multiple systems, emails, attachments, and CRM platforms
  • Strong organisational and multitasking abilities
  • Reliable internet connection and a quiet home office setup
  • Own computer with camera
  • Ability to work full-time USA hours
  • Must not hold secondary employment while engaged in this role

Nice To Haves

  • Proactive, detail-oriented, and confident engaging with clients and legal professionals.
  • Thrive in a target-driven environment and enjoy helping clients through challenging situations while maintaining professionalism and empathy.

Responsibilities

  • Contact and qualify warm inbound leads received through marketing campaigns
  • Communicate with potential clients and law firms regarding case information
  • Gather and review required documentation for underwriting purposes
  • Assess whether leads meet basic qualification requirements
  • Maintain accurate records and updates within the CRM system
  • Coordinate with internal teams to ensure smooth case processing
  • Clearly explain processes and next steps to clients
  • Manage multiple tasks and communications efficiently in a remote environment

Benefits

  • Competitive hourly rate
  • Attractive commission structure
  • Full-time remote position
  • Paid time off and paid holidays
  • Ongoing training and support
  • Career growth opportunities within a rapidly expanding organisation
  • Work-from-home flexibility
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