Inside Sales Representative

Sulzer•La Porte, TX

4d•Onsite

About The Position

As an Inside Sales Representative at Sulzer, you will assume a multifaceted role that encompasses customer service, sales, and project coordination. This position is pivotal in building and maintaining essential relationships across the organization, connecting with ISR peers, Area and Regional Sales Managers, Operations teams, and our customers. In this key role, you will be instrumental in facilitating efficient, consistent, and clear business processes among various departments including sales, operations, and customer support. This central position in the organization offers a unique opportunity to interact with all aspects of the business, making it an ideal role for candidates who are experienced or new to the industry but are eager to learn and grow. The ISR position is not only critical for our day-to-day operations but also offers the chance to deeply understand and engage with the Oil & Gas, Petrochemical, and Power Generation industries, providing a robust platform for professional development and career advancement.

Requirements

Bachelor’s Degree.
Proficient use of Microsoft office applications (Word, Excel).
Strong verbal and written communication skills with the ability to interface with personnel from diverse backgrounds at all levels of the organization.
Strong organizational skills, ability to prioritize and manage multiple projects.
Time management skills.
Understanding of basic financial concepts.

Responsibilities

Create and manage customer information in the company’s ERP business system
Support customer visits onsite and offsite occasionally
Provide project status updates and serve as liaison between operations and customer for updates regarding deliveries, customer service issues, etc.
Responsible for executing the proposal generation process within the ERP business system
Revise or create proposals based upon inspection results or other in-process workscope changes
Ensure all proposals are reviewed per Sulzer’s internal delegation of authority and create Margin Summary Review sheet
Manage the storage / archiving of the proposals and related information
Manage the receipt, review and processing of all purchase orders associated with their assigned ASM’s and business units.
Manage the release of all project scopes and project hand-offs to the operations group(s).
Coordinate and manage as needed the resolution of project issues, questions, and concerns.
Facilitate communications between the customer, ASM and operations group.
Perform invoice review and proforma approval.
Develop and maintain skills and procedures required for the generation of the highest quality proposals.
Support operations quality improvements.
Takes personal responsibility for their own, and co-worker’s safety.
Identify problems and areas of improvement and notify management accordingly.
Ensure customer visitors have received the required safety induction, are properly signed in and have the required PPE while on shop visits.