Inside Sales Representative

Ardmore Home Design • City of Industry, CA

8d • Onsite

About The Position

Ardmore Home Design (AHD) is seeking an Inside Sales Representative to reactivate inactive design and design-driven retail accounts. This role involves high-volume outbound phone outreach, strategic email follow-up, and occasional in-person selling. The ideal candidate will build relationships over the phone, prospect consistently, and turn inactive accounts into long-term customers. Responsibilities include rebuilding customer relationships, generating new sales opportunities, providing product knowledge, processing orders, and delivering an exceptional customer experience. This position is ideal for someone who enjoys prospecting, is motivated by sales goals, and thrives in a phone-driven sales environment. The candidate should be self-motivated, highly organized, entrepreneurial, and comfortable managing their own pipeline independently in a fast-paced setting. Strong communication skills and a passion for high-end home décor are essential.

Requirements

• Minimum of 3 years of successful inside sales, outbound sales, business development, or call center sales experience.
• Proven success making high-volume outbound calls and building business through prospecting.
• Strong closing skills with the ability to uncover customer needs and create sales opportunities.
• Self-motivated, goal-oriented, and driven by achieving and exceeding sales targets.
• Entrepreneurial mindset with the ability to work independently and effectively manage a sales pipeline.
• Highly organized with excellent follow-up and time management skills.
• Strong verbal communication and active listening skills.
• Comfortable working with minimal supervision while managing multiple priorities.
• Proficient with Microsoft Outlook, Word, and Excel.

Nice To Haves

• Experience in the home furnishings, interior design, or luxury products industry is preferred but not required.
• Bachelor's degree preferred.

Responsibilities

• Conduct high-volume outbound cold calls daily to inactive design and retail accounts nationwide.
• Re-engage dormant customers through relationship-building conversations that generate new sales opportunities.
• Build, manage, and grow a pipeline of reactivated customer accounts through consistent outbound outreach and follow-up.
• Use email strategically as a follow-up tool to reinforce customer conversations and maintain engagement.
• Successfully identify sales opportunities and close business while meeting monthly, quarterly, and annual sales goals.
• Develop and maintain an organized system to track customer outreach, follow-up activities, and sales opportunities.
• Take ownership of assigned accounts by building long-term customer relationships and increasing account activity.
• Demonstrate strong product knowledge and confidently communicate product features, availability, and solutions.
• Collaborate with Sales Directors, Account Managers, Customer Service, and Operations to ensure an exceptional customer experience.
• Stay informed on new product launches, market trends, and competitive offerings.
• Assist with trade shows and industry events as needed.

Benefits

• Uncapped commission potential
• Training and career development opportunities
• Eligible for up to a 6% employer 401(k) contribution following six months of employment
• Paid time off away from work, including scheduled company holidays
• Competitive benefits and incentivizing programs
• Team building company sponsored events
• Employee discount and bi-annual sample sale

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree