Advanced Processing - Inside Sales Representative
About The Position
This position is for an Inside Sales Representative at Farwest Steel Corporation, a company that has been a leading metal solutions provider in the Western United States since 1956. Farwest offers a safe, innovative, creative, fun, diverse, and team-based atmosphere with a goal to create a performance-based culture. The company is a full-line steel service center with extensive processing and fabrication capabilities. The Inside Sales Representative will be responsible for developing customer requests for processing quotations and orders, creating quotes, entering orders, and providing inventory availability and lead time information to customers. They will also provide service solutions by utilizing all divisions of Farwest Steel.
Requirements
- High school diploma
- Proficient understanding of blueprints.
- Knowledge of Farwest Steel processing capabilities and tolerances.
- Communicate effectively and sell steel products and services.
- Professional telephone skills and techniques.
- Great listening and recording skills.
- Computer skills are a must.
- Ability to work in a team environment within our company.
- Courteous professional conduct required with customers and co-workers.
- Able to adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations.
Nice To Haves
- College degree in related field preferred.
Responsibilities
- Convert quotes to orders after checking inventory levels and confirmation that processes or services will meet or exceed customer requirements.
- Listens carefully before reading all items back to the customer. Checks drawings and specifications including tolerances before presenting a quoted price to the customer.
- Responsible for all data entry of customer quotes and orders.
- Educate customer on depth of services and scope of current inventory in all Divisions of Farwest Steel Corporation.
- Communicate processing capabilities and expectations to outside vendors.
- Timely follow up on all quotes and orders regarding feedback on pricing, quality and delivery information.
- Check with the credit department regarding current status of a customer’s account if a high dollar order or rush order is placed.
- Track and acknowledge any changes to the order and verify revisions.
Benefits
- Medical
- Dental
- Vision
- Employee Assistance Program
- Life Insurance and Disability
- 401K with up to a 3.5% match
- Career development opportunities
- Paid vacation, sick and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
