About The Position

Integrated Power Services (IPS) is seeking a skilled and dedicated Inside Sales Representative for our Service Center. As an Inside Sales Representative for IPS, you will be expected to develop new customer accounts, advise customers on service center capabilities, and introduce new services to customers. This position will work with the Distribution Team to increase sales and customer service within the Region. At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Requirements

  • High school diploma required
  • Sharp analytical thinking and reasoning abilities
  • Strong proficiency in the use of Microsoft Office suite as well as Adobe Acrobat
  • Ability to analyze and interpret data and take appropriate action
  • Excellent time management
  • Ability to communicate technical data in a clear and concise manner
  • Must exhibit excellent written and verbal skills
  • Excellent interpersonal skills, including the ability to build rapport with current and potential customers and suppliers
  • Critical attention to detail

Nice To Haves

  • Technical background in electrical and/or mechanical products is a plus
  • 3 or more years of customer service or inside sales experience in an industrial environment or equivalent education preferred

Responsibilities

  • Develop a list of prospective customers with the manager, determine appropriate sales strategy, call on customers, and follow up with additional visits and correspondence as appropriate
  • Provided customer service for timely and cost-effective completion of all Distribution-related functions in support of the IPS outside sales organization and our OEM partners.
  • Analyze and understand customer requirements
  • Present proposals to customers
  • Entering orders and Process orders
  • Selection and procurement of motors from suppliers
  • Investigation and resolution of customer issues
  • Supplier management
  • Act as a technical resource to address and resolve inquiries and problems with assistance from engineering and OEM partners
  • Provide client and sales correspondence:
  • Tracking of shipments
  • Processing orders and credits
  • Assist with inventory management
  • Interpret and ensure compliance with operating policies and procedures
  • Utilize Continuous Improvement Process Solution tools and processes
  • Establish and maintain relationships with external suppliers
  • Maintain detailed notes in order files

Benefits

  • Paid Time Off (PTO)
  • 401k Employer Match
  • Bonus Incentives
  • Tuition Reimbursement Program
  • Medical, Dental, and Vision plans
  • Employee Assistance Program (EAP)
  • And more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Repair and Maintenance

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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