Inside Sales Representative

Best Cheer StoneSan Diego, CA
Hybrid

About The Position

Best Cheer Stone (BCS) is a leading provider in the stone market with a three-decade history, offering affordable excellence in stone materials. Our mission is to supply exquisite stone to fabricators and commercial builders globally, combining local service with large-scale distribution capabilities. Our facilities on both coasts provide a wide range of stone products, including slabs, prefabricated countertops, vanity tops, tiles, mosaics, façade panels, and cut-to-size items. Our west coast facility boasts the largest selection of prefabricated countertops and vanity tops in the country.

Requirements

  • 1-2 years of experience in a sales-driven environment is required.
  • Ability and willingness to work a rotating schedule on Saturdays (2xs per month) is required.
  • Strong interpersonal skills with the ability to build and maintain relationships are required.
  • Demonstrate a sense of urgency to respond to customer needs is required.
  • Ability to engage in cold calls as well as following up on warm leads is required.

Nice To Haves

  • 1-2 years of experience with 2020 Design or ProKitchen software is preferred.
  • Proficiency in MS Word and Excel is preferred.
  • Understanding construction principles; ability to read blueprints and floor plans is preferred.
  • Bilingual in Spanish is preferred.

Responsibilities

  • Responsible for cold calling potential customers as well as leads provided. Approximately 100 touches per week on average.
  • Serve as the first point of contact to ensure the customer (new or returning) is selecting materials for projects. Typically done either in person or via email and customers will range from contractors to homeowners.
  • Responsible for timely response for RFQs; generate quotes for customers received either via email or in person and ensure assistance to the customer through the sales process.
  • Assist customers with communication on delivery or pickup status and coordinate with appropriate departments to ensure timely follow-up and delivery.
  • Manage the processing of internal transfer orders including payment, tracking, and tracking of orders. Timely follow-up as necessary.
  • Maintain existing relationships by visiting customer sites and providing new samples and updated price lists.
  • Generate new customers by visiting project sites (monthly).
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