Call Center Representative

Grandview Roofing and Exteriors•Gloucester Township, NJ
•Onsite

About The Position

Grandview Exteriors is growing, and we’re looking for a driven, high-energy Inside Sales Representative to help fuel that growth. If you’re someone who thrives on conversations, enjoys connecting with people, and is motivated by performance-based earnings, this is a great opportunity to build a rewarding career in sales. In this role, your primary focus will be setting high-quality appointments with homeowners for our outside sales team. You’ll be the first point of contact, creating strong impressions and generating real opportunities that turn into projects.

Requirements

  • Strong communication skills and confidence on the phone
  • A natural ability to connect with people and build trust quickly
  • Sales-driven mindset with a hunger to earn uncapped commissions
  • Organized and detail-oriented with solid computer skills

Nice To Haves

  • Previous experience in call centers, outbound sales, or customer service is a plus
  • Bilingual candidates are encouraged to apply

Responsibilities

  • Make outbound calls to homeowners to introduce our exterior remodeling services and schedule qualified appointments
  • Engage with potential customers, build rapport, and create interest in our offerings
  • Follow up with leads to confirm appointments and keep schedules full for the sales team
  • Accurately track conversations, appointments, and customer details in our systems
  • Work closely with the outside sales team to ensure a smooth handoff and strong customer experience
  • Continuously improve your approach through feedback, coaching, and performance tracking

Benefits

  • Flexible schedule
  • On-the-job training
  • Paid time off
  • Professional development assistance
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