Inside Sales Representative
About The Position
Ardmore Home Design (AHD) is seeking an Inside Sales Representative to join their fast-paced, founder-led entrepreneurial company. AHD designs, sells, and distributes luxury home décor globally to interior designers and boutique/luxury retailers. The Inside Sales Representative will report to the Director of Customer Service for Made Goods and Pigeon & Poodle. This role is responsible for reactivating lapsed design and design-driven retail accounts through email outreach, dynamic phone conversations, and in-person selling at trade shows. The position involves providing product knowledge, processing orders, and delivering exceptional customer service. The candidate will collaborate closely with sales and operations teams to ensure smooth order fulfillment and drive sales goals. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, design-focused environment. Strong communication skills and a passion for high-end home décor are essential. This individual embraces and supports our in-person/on-site work culture and embodies our company values of Ownership, Collaboration and Respect.
Requirements
- Minimum of 3-years successful track record in outside sales preferably in the home furnishings industry
- Proficient in Excel and Word
- Strong MS Word/Excel skills
- BA/BS degree
- Comfortable reporting and working with customers and a leader who are remote
- Demonstrates active listening skills and communicates clearly and effectively
- Conveys excellent product knowledge and information and explains product features and benefits
- Communicates clearly and effectively
- Data driven
- Naturally curious and comfortable asking questions
- Thrives in a fast paced environment
- Self-motivated and driven
- Passionate about interior design and/or home furnishings industry
Responsibilities
- Conduct high volume outbound calls daily to lapsed or existing customers
- Build and maintain a strong pipeline of qualified sales opportunities through consistent outreach and follow-up
- Follow up consistently on quotes, samples, and open opportunities to drive conversion
- Maintain detailed customer notes and activity tracking within CRM systems
- Successfully close sales by identifying opportunities
- Meet monthly, quarterly and annual sales and invoice goals
- Demonstrate strong knowledge about how designers work with the ability to provide product details, generate interest, offer solutions and problem solve
- Excel at time management and meeting deadlines
- Engage clients through outbound calls, emails, and interactions at trade shows and successfully build relationships
- Add value to our customer by making the process easy, communicating updates and date changes
- Communicate qualified opportunities to the appropriate sales directors for further development and closure
- Collaborate with account managers, customer service, and sales leadership to ensure exceptional customer experience
- Stay informed on product launches, industry trends, and competitor activity
- Assist with trade shows and market events as needed
Benefits
- 3 weeks paid time off
- 6 paid holidays per service year
- Up to 6% 401k employer contributions
- Competitive benefits
- Incentivizing programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
