Inside Sales Representative (2nd Shift)

thyssenkrupp Materials NA • Northwood, OH

14d • Onsite

About The Position

The Inside Sales Representative will accurately provide price and delivery for all products to customers in a timely and courteous fashion. This role utilizes organization and negotiating techniques, applying resourcefulness and strong attention to detail to convert inquiries into orders. The representative will answer customer questions concerning products/services and their orders, and develop target and non-major accounts into loyal customers.

Requirements

• Bachelor’s Degree in a related field or comparable experience
• Computer literate
• Telephone experience

Nice To Haves

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers
• Knowledge of products being sold by the business unit

Responsibilities

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel
• Traveling as needed to meet company goals
• Monitor competitor products and prices
• Assist in quality related duties where required

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level