Inside Sales Representative

Orepac Holding Company•West Valley City, UT

11h•Onsite

About The Position

At OrePac we work as a team, we love to serve our communities, and we want to help you grow and achieve a healthy work-life balance! We are a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. We seek motivated and dynamic individuals who exemplify excellence in quality, trust, value, and service. If that sounds like you, we would love to have you as a part of our team! We are looking for an Inside Sales Representative to manage new building materials accounts from the office, while working in conjunction with Outside Sales Representatives to maintain and grow existing accounts in an established territory. Our ideal candidate is knowledgeable and professional with excellent communication, customer service, and inter-personal skills.

Requirements

Highly energetic personality and the ability to work in a fast-paced, self-directed environment
Commitment to and demonstration of high ethical standards governing professional behavior and interactions
Strong customer service orientation
Decision-making and creative thinking skills
Excellent telephone personality skills
Computer and Microsoft Office Suite skills
Excellent time management and organizational skills
Teamwork and interpersonal skills
Excellent written and verbal communication skills, including the ability to speak effectively before groups of customers and/or employees
Solid math skills
Strong problem solving skills
Aptitude to develop knowledge of the industry within a given market

Nice To Haves

Prior sales experience (preferred but not required)
Knowledge base in building materials (preferred but not required); specific knowledge of doors is a plus

Responsibilities

Maintain customer relationships with new and assigned customer accounts
Proactively engage with customers over the phone to help drive sales from the inside.
Develop and maintain a thorough knowledge of OrePac’s pricing structure and services
Follow-up on all generated quotes to assure that the customer is being serviced and to anticipate the potential opportunity to earn the business
Demonstrate and introduce new products, services, and developments to established accounts; demonstrate thorough product knowledge in all communications
Participate fully in training sessions, meetings, skill building, and professional development classes
Process cancellations or changes in sales orders and communicate the changes with appropriate departments
Coordinate and resolve customer concerns, including delivery errors, short shipments, and returns of damaged product
Participate in sales presentations
Identify and support customer sales needs, including providing literature, marketing supplies, samples, price pages, etc
Process customer quotes, orders and RMA’s when needed
Develop an effective and productive working relationship with commercial staff and office support personnel in multiple locations; encourage and assist in their training and development when possible