Inside Sales Representative Meriden

Plimpton & Hills•Meriden, CT

6d•$19 - $26•Onsite

About The Position

Provide exceptional service to Plimpton and Hills customers over the phone. Acquire an extensive knowledge of company products in order to best meet/ anticipate the needs of the customer. Work collaboratively with internal and external customers to generate sales while providing service that will enhance the reputation of Plimpton and Hills.

Requirements

Counter sales experience required.
Familiarity with industry rules and regulations.
Result driven and customer focused.
High school diploma or GED required.

Responsibilities

Provide exceptional customer service at all times.
Answer telephone calls professionally and pleasantly.
Understand customers needs and requirements.
Follow up on leads through email and phone calls.
Accurately input and fill customer orders.
Understand and anticipate the needs of customers.
Provide continuous phone coverage to effectively take care of customers and incoming calls.
Connect potential accounts to the appropriate team members in order to best service their needs.
Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs.
Continuously expand product knowledge in order to best service the customer.
Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience.
Determine product sale price in accordance with company procedure as well as address questions about product availability.
Keep pricing lists and structures confidential.
Teach customers about product features and benefits.
Continuously obtain information about new products, pricing changes and discontinued products.
Maintain a clean and professional work environment.
Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience.
Achieve company set goals and objectives as well as consistently strive to exceed sales performance goals.
Perform other responsibilities as directed.