Inside Sales Rep

Hawthorne Machinery Co.•Waipahu, HI

83d•Onsite

About The Position

Hawthorne Cat is a family-owned company with over 60 years of experience in the sale, rental, and servicing of construction machinery and power generation equipment. We are committed to Building Better Communities and value Passion, Respect, Integrity, Dedication, and Excellence (PRIDE). We offer numerous opportunities for growth and advancement within a thriving company. Our people are our most valuable asset, and we provide a comprehensive benefits program to support employee health, security, and work-life balance. The Inside Sales Representative position at Ness Turf Equipment is responsible for managing inbound and outbound sales activities to drive equipment sales and support customer needs. This role acts as the initial point of contact for walk-in customers, phone inquiries, and online leads, ensuring exceptional service and product knowledge for a positive buying experience. The representative will build strong customer relationships, identify sales opportunities, prepare quotes, and collaborate with outside sales, service, and parts teams for seamless operations.

Requirements

High school diploma or equivalent (GED).
Ability to communicate clearly, both orally and in writing.
Excellent interpersonal skills.
Positive attitude and a self-starter.
Organized and a good planner.
Ability to set and meet goals.
Aptitude for social media and other web-based forms of communication and interaction.

Nice To Haves

Preferred minimum of two years sales experience.

Responsibilities

Serve as the primary contact for walk-in customers, phone calls, and online inquiries regarding new and used equipment.
Drive sales of both new and pre-owned equipment.
Manage Demo/loaner cart & machine tracking.
Develop & maintain E-commerce and other business opportunities for all assigned accounts, provide quotes and close sales.
Establish and maintain close-working relationships with customers at all levels.
Assist in cleaning up and maintenance of machine population and customer lists.
Introduce and market Ness Turf’s capabilities to all customers.
Make sales calls on customers in un-assigned accounts and maintain a quoting process.
Maintain customer contact information, sales call reports and weekly call planners in Sales Link.
Assist in maintaining the company’s social media presence.
Assist in marketing campaigns, special events and other duties as needed.
Provide assistance / support to the Sales team for coverage and growth.
Perform other duties as assigned to meet the company, department or individual goals and objectives.