Inside Sales Representative
About The Position
Join a dynamic team in the aggregate industry where your work directly supports infrastructure and construction across the region. Reporting to the regional Aggregates Sales Manager, you’ll play a key role in connecting customers with the materials they need—from initial inquiry to final delivery. As a vital link between customers, dispatch, and operations, you’ll provide quotes, manage orders, and stay ahead of upcoming projects by monitoring industry activity. This role is ideal for someone who enjoys a fast-paced environment, thrives on organization, and takes pride in delivering excellent customer service.
Requirements
- Minimum 2-year college diploma
- Strong computer skills (Microsoft Word, Excel, PowerPoint)
- Ability to work effectively under pressure and manage competing priorities
- Professional communication skills—comfortable delivering both positive and difficult messages
- Solid problem-solving abilities and attention to detail
- Self-motivated with the ability to work independently
- Adaptable and comfortable working with a variety of personalities and situations
- A proactive mindset, anticipating needs and taking initiative
Nice To Haves
- At least 1 year of experience in sales, customer service, or dispatch
Responsibilities
- Build and maintain accurate customer records and invoicing details
- Respond to orders and inquiries via phone and online dispatch systems
- Provide timely, accurate pricing and product information
- Enter and manage customer orders, including pricing and freight details
- Coordinate deliveries with a network of local haulers and track activity
- Resolve customer concerns efficiently or escalate when needed
- Act as a trusted resource for product knowledge and service support
- Prepare daily, weekly, and monthly sales reports to support decision-making
- Generate and manage customer invoices, ensuring accuracy and timely resolution of issues
- Maintain and update quoting software with current pricing and data
- Collaborate with Scale House, Accounting, and Management teams to streamline operations
- Monitor accounts receivable and flag overdue accounts
- Research upcoming construction projects and tender opportunities
- Provide scale house coverage as needed
- Produce key reports (transaction, sales data, cash sales) for internal stakeholders
Benefits
- A comprehensive total rewards package and benefits to support your wellbeing
- Two paid volunteer days annually
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
