Inside Sales Representative

GRANQUARTZ • Suwanee, GA

11h • Onsite

About The Position

The Inside Sales Representative (ISR) is a customer-facing role responsible for managing assigned accounts, opening new accounts, and managing to their assigned budget. They serve as the primary contact for their accounts, owning the sales and service process from start to finish. ISRs will work directly with customers to enter orders, process RMAs, provide quotes, and handle general questions promptly and thoroughly.

Requirements

• Minimum of 2 years in an outbound selling via telephone
• Experience with ERP and/or CRM applications (SAP, P21, Salesforce, MS Dynamics)
• Have extensive verbal communication required for customer interaction (multi-lingual preferred)
• Ability to develop relationships and work closely at all levels of an organization
• Must be able to pass pre-employment drug screening and background check.

Nice To Haves

• multi-lingual preferred

Responsibilities

• Cold calling prospects that are either dormant assigned accounts, or new customers to expand the Pearlman customer base
• Penetrate all accounts by performing outbound discovery call discussions resulting in identifying potential sales opportunity, customer needs, overcoming objections and converting competitive business by leveraging the Pearlman value proposition
• Collaborate with appropriate team members (Outside sales) to determine necessary strategic sales approaches and avoid market conflict
• Maintain CRM database including but not limited to: documenting daily conversations, emails and future appointments, trends and opportunities, etc. to ensure all communication with customer is captured
• Leverage periodic promotions, programs, new product, and Pearlman Value Proposition to drive profitable, long term customer partnerships and growth
• When necessary, support marketing efforts such as trade shows, exhibits and other events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed