Inside Sales Representative

LOOP1 LLC•Cedar Park, TX

3d•$0 - $40,000•Hybrid

About The Position

Loop1 is hiring an Inside Sales Representative to help grow revenue across project services, managed services, IT training, and leading IT Operations Management technology solutions. In this role, you will manage new and existing sales opportunities, build trusted client relationships, coordinate with technical and delivery teams, and help customers make confident decisions about the services and solutions that support their business goals. This is a revenue-focused role for someone who is comfortable engaging prospects and clients, maintaining accurate CRM data, qualifying opportunities, and moving deals forward with professionalism, persistence, and a consultative approach.

Requirements

Experience in B2B software sales, consultative IT services sales, business development, or inside sales.
Ability to engage decision-makers and technical stakeholders through phone, email, virtual meetings, and professional social platforms.
Strong CRM discipline, including accurate pipeline management, activity tracking, opportunity documentation, and follow-through.
Demonstrated ability to identify, qualify, develop, and advance new business opportunities.
Strong communication, organization, and collaboration skills with the ability to work independently and as part of a team.

Nice To Haves

Experience selling into the technology sector, IT operations, ITOM, observability, managed services, or professional services.
Familiarity with SolarWinds, IT monitoring, AIOps, data fusion, or related enterprise IT platforms.
Experience using NetSuite CRM or a similar CRM system.
Experience supporting renewals, expansions, upsell, or cross-sell motions.
Bachelor’s degree or equivalent practical experience.

Responsibilities

Manage assigned sales pipeline activity from lead engagement through opportunity progression, proposal support, negotiation, and close.
Respond promptly to new leads, qualify opportunities, and maintain consistent communication with prospects and existing clients.
Maintain accurate and timely records in NetSuite CRM, including deal stage, technical requirements, timelines, contacts, procurement details, and next steps.
Build trusted relationships with current clients and identify opportunities for renewals, upsell, and cross-sell across Loop1 services and solutions.
Use a consultative selling approach with technical stakeholders, business leaders, and C-level contacts to understand business drivers and recommend relevant solutions.
Partner with Technical Sales, Service Delivery, Marketing, and Sales leadership to develop account strategies, campaigns, demos, service scopes, and client engagement plans.
Support contract negotiation, renewal management, service scheduling, and handoff activities to help ensure a smooth client experience.
Maintain working knowledge of ITOM, observability, SolarWinds, Loop1 services, licensing considerations, competitive trends, and relevant sales certifications.