Inside Sales Representative (Abbotsford, BC)
About The Position
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros!
Requirements
- Post Secondary education in Business Administration or a related discipline.
- A minimum of three (3) to five (5) years experience in a similar role, preferably within a wholesale distribution environment.
- Must be computer literate.
- High level of commitment to exceptional customer service.
- Knowledgeable of industry products.
- Must have excellent telephone skills.
- Demonstrated initiative with the ability to work in a collaborative team-based environment.
- Highly organized in prioritizing work and multi-tasking.
Nice To Haves
- Knowledge of AS400 system would be an asset.
- Fluency in both French and English would be an asset.
Responsibilities
- Providing superior customer service to customers over the phone or in person.
- Assessing customer needs promptly and efficiently.
- Making product recommendations.
- Providing accurate information regarding product details.
- Taking sales orders and ensuring that delivery times and information are recorded accurately.
- Completing the order process which includes offering pricing terms according to established margins.
- Sourcing of additional products.
- Generating sales orders.
- Accurately entering quotations and orders into the system.
- Ensuring customers are provided with accurate pricing, inventory, and delivery information.
- Making sales calls to new and existing customers to maintain relationships and to cultivate additional business.
- Preparing quotations and processing orders on behalf of outside sales staff.
- Responding to customer requests and inquiries in a timely manner.
- Achieving sales targets and objectives as set by manager.
- Understanding customer needs and promoting and up-selling products.
- Adhering to company safety policies and regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
