Inside Sales Representative, SDG

Anaheim Ducks Hockey Club•San Diego, CA

1d•Onsite

About The Position

The Inside Sales Representative is responsible for outbound calling and networking to set appointments with Gulls fans and local businesses with the purpose of selling season tickets, mini packages, and group tickets. This is a nine (9) month term position with possible qualification for further growth opportunities after first six (6) months.

Requirements

High School diploma or equivalent
Prior telemarketing and/or sales experience is preferred
Effective communication skills, both written and verbal
Relationship building skills with a desire to connect with people
Excellent customer service and presentation skills
Highly motivated with a desire to meet and exceed stipulated goals
Proficiency in Microsoft Office (Word, Excel, and Outlook)
Flexible schedule with the ability to work nights, weekends and some holidays as required
Must be available to work home games
Education - High School Diploma or Equivalent
Experience Driving Required - 0-1 Year

Responsibilities

Utilize cold-calling techniques to sell ticketing inventory
Develop new sales leads and actively prospect daily
Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages
Maintain call logs on a daily, weekly and monthly basis
Provide superior service to clients, existing ticket holders, prospects and single game customers
Develop strong knowledge of a wide array of ticket packages for external recommendations
Upgrade and up sell clients into different categories and ticket packages
Utilize CRM (customer relationship management) software to track client engagement
Meet or exceed weekly, monthly and quarterly sales goals
Manage ticket sales tables and perform client seat visits during arena/game events
Other duties as assigned by Manager, Inside Sales and Director, Ticket Sales